Damage and Recovery Specialist

The Damage & Recovery Specialist is required to deliver exceptional customer service to
our members by answering queries via phone and email. Empathy is crucial to the role,
as members have often experienced an a ---------- . The Damage Specialist will need to
guide the member through the damage process and ensure minimal effort is required of
the member, while ensuring vehicles are back on the road in the minimum time. Knowledge of claims process in an automotive industry is not essential but would be desirable