General Virtual Assistant - Full-Time

I am a very busy business owner who needs to free up some time. I have quite a few tasks that I would love to off-load to someone that is detail-oriented, smart and driven. I will be very easy to work with and extremely appreciative for the help.

Unfortunately, I don’t have each and every task laid out and they may change from week to week, month to month. The tasks will involve working with my business as well as my personal life todos.

So I’m looking for a General Virtual Assistant to help me be more productive, focus more on my family and help me grow my I.T. business of around 10 employees.
Some of the tasks would include:

• Updating Zoho CRM contact database
• Updating Zoho support tickets
• Alerting me or others of tickets that are getting old (past 4 business hours)
• Small research projects
• Creating video/screen tutorials for our clients for commonly used tasks
• Emailing clients friendly reminders of outstanding or overdue bills
• Helping me find other VAs to assist in our I.T. business in Denver, CO (USA)

Initially, I posted this as a part-time position but see it growing fast into full-time so I am updating this today and making it full-time.

Required skills:
• Attention to detail.
• Strong English skills, written and verbally.
• Teachable and able to follow directions.
• Ethical and trustworthy.
• Learn new skills rapidly.
• Comfortable working with Gmail and Google Drive.

What you will do to start:
• Work with me to get an initial list of tasks and prioritize daily
• Provide me a daily email at the end of the day on what was accomplished and not accomplished

Required Office Equipment:
• Computer w/ speakers & webcam w/mic (we will talk/IM via Google Hangout regularly)
• High Speed Internet Connection
• Microsoft Word & Excel

Work Hours:
• Monday-Friday
• 4 hours per day - time TBD (Denver, CO USA is 8 hours behind the Philippines time zone

To be considered for this position, please help me get to know you a bit by answering these few questions:

1. Since a good fit for us and you is the most important part to working here, please tell me a little bit about yourself, what you like to do outside of work and where you'd like to be / what you'd like to be doing in 2-3 years?

2. Does this position fit into your long-term goals?

3. What gives you energy? In other words, what are you truly passionate about?

4. What are you looking for in a job/career?

5. How would you apply your skills & experience to this position?

6. Do you consider yourself to be trustworthy, ethical and professional above all else? Why?

Lastly, please send in your references. USA-based references are preferred.

Thank you for your time. I truly appreciate it.