CSR Rockstar for Immediate Hire

We are thrilled to be looking for a new member of our team who:

- wants a long-term stable career
- has exceptional attention to detail and a track record of outstanding administrative success
- wants to develop and grow their skillset within a thriving business
- enjoys solving problems and serving customers
- has excellent written and spoken English skills
- can work independently and be self-sufficient but also work as part of a team
- can be proactive and can identify and offer solutions to problems as they arise

So who are we? We are:

- A fast-paced and entrepreneurial Serviced Accommodation Management company which is proliferating across the UK
- Currently operating in 15 major towns and cities in the UK and looking to add many more in the coming months and years
- Selling our properties on Online Travel Agent (OTA) websites such as Airbnb and ---------- plus many, many more
- Working with both leisure and corporate guests looking for great prices, superb service and a home away from home.
- Continuously striving to improve and refine our service to become to very best at what we do

The day-to-day activities of the job role would include (but are not limited to) the following:

- Inbound Calls (Guests, OTA’s, Housekeeping)
- Outbound calls (Guests, OTA’s, Housekeeping)
- Coordinating projects to ensure that deadlines are met
- Set up new properties on the OTA’s
- Producing and maintaining Excel Reports
- Documenting processes
- Documenting maintenance work
- Basic marketing support ( scheduling email, SMS, social media)
- Ad-hoc tasks such as producing documents, spreadsheets, presentations etc.
- Strong team communication (via Ryver & Whatsapp)
- Keeping all systems up to date

The right candidate will have a background with:

- Administration
- Confidence in speaking with people from the United Kingdom
- Strong Excel skills
- Ability to solve problems and find creative solutions
- Good written communication (English)
- Good verbal communication (English)
- Willingness to learn new systems

This position will be for 40 hours per week with 2 days off. Work schedule to be discussed during the interviews.

Experience in the Hospitality industry itself is not essential (but would be looked upon favourably) as full training will be given.

***Please only get in touch if you are looking for a career***

To apply please fill go to the link below and complete the form:
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We look forward to welcoming the successful candidate to the team very quickly and helping them grow and develop their career with us.