Operations & L&D ASSISTANT

We are a QSR chain in Australia operating 50 stores and are the market leader in the dessert category. We employ 1000+ people across our Support Office, Warehouse, and Stores and are super proud of our culture!

San Churro stores are mostly franchised and run by people passionate about our brand. Our Franchise Partners are our number one customer and a close working relationship with the stores is paramount to our success as a group.

Summary:
The Operations and L&D Assistant will support the L&D and Partner Support (operations) teams with administration, coordination, reporting and scheduling.

Reporting line:
- National Learning & Development Manager
- National Operations Manager

Duties and responsibilities include:
Administration tasks including but not limited to:
- Travel, accommodation and venue bookings
- Managing expenses
- Populating and distributing reports
- Collating and producing presentations
- Email management
- Schedule/ calendar management (NOM & NL&DM, training calendar/s, etc)
- Meeting management (scheduling, minute taking, agenda and minute distribution, follow up reminders, etc.)
- Task follow up on behalf of NOM & NL&DM
- Administration tasks within assorted systems (Jira/ Reviewtracker/ LMS/ etc)
- Basecamp management
- Forwarding and following up Stripe refunds for stores from IT's emails
- Doordash dealing with our finance team directly and refunding customers from the Doordash end
- Monitoring FB, Instagram SC accounts
- Business Communications - newsletters/ memo’s/ emails/ reminders
- Ordering (stationary, printing, etc) for both teams

Requirements and Qualifications:
- Previous experience as an administrative assistant
- Intermediate skills with Google applications or equivalent
- Systems administration skills preferred
- Admin Skills and Project management
- Tech Savvy
- Excellent communication skills
- Strong attention to detail
- Ability to multitask and prioritise daily workload
- Stable internet connection


This will be a full time ---------- will be performed remotely in an Australian Eastern Standard Time time zone. Our office hours are 8:30am-5pm Monday to Friday.

Since we are receiving loads of application, we ask you to please complete your Application Submission Form on the link below:
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Please include your CV on your application.

We look forward to hearing from you.