Patient Scheduler

• Ability to communicate with providers, patients, POA, and community clearly and effectively ensuring seamless care.
• Ability to perform and meet operational goals effectively despite changing priorities or unexpected deadlines.
• Ability to answer phones in a timely manner, document conversations, and ensure the correct guidance is given while maintaining a courteous manner that meets the patient needs.
• Maintains all information in all interfaces to ensure that we have the most accurate and current information in the system at all times.
• Ability to follow repeatable routines to ensure all tasks are completed daily and weekly meeting all department goals.
• Must understand and embrace policies and procedures to ensure we are meeting all guidelines and remaining within compliance at all times.
• Maintains patient confidentiality and follows HIPAA guidelines.