Course Administrator

The Cyber Leadership Institute is looking for a Course Coordinator to join their growing team.

• Do you have a bachelor’s degree and at least three years of work experience?
• Would you like to contribute to the global expansion of a small but rapidly growing business with clients in more than 50 countries?
• Permanent, fully remote position with flexible working hours


About us

The Cyber Leadership Institute (CLI) provides premium leadership training and coaching programs, empowering CISOs and business executives with key executive and leadership skills to accelerate the development of high-impact and cost-effective cyber resilience strategies.
Through our intensive online leadership training programs, the CLI has equipped CISOs and cyber leaders from more than 50 countries with practical strategy design, influencing, governance, board reporting, and leadership skills.
We have a bold vision to train more than 10,000 cyber leaders by 2025.
Our global tribe of CISOs and cyber leaders actively collaborate on strategic matters, help solve common problems and share practical and actionable tools and resources. This is underpinned by individual, corporate or enterprise membership of the Cyber Leadership Hub, a collaboration platform and “one-stop-shop” for high-quality training courses, resources, and tools such as playbooks, guides, and other enablers.
For more details, visit our website: ---------- .


About the role

The role is primarily to carry out routine course administration, such as managing and communicating with course participants.
Key responsibilities will include:
• Coordinate with the directors to finalize the schedule of weekly calls
• Arrange weekly cohort calls in Zoom and send calendar invites via Outlook to the participants
• Collect and update participants’ information and course status, ensure their correctness and send them to the instructors weekly
• Ensure course participants have access to the course materials and join the cohort group on the platform
• Prepare and publish the weekly call recording (MP3) and transcriptions (PPT) to the platform
• Post announcements for the participants (with reference template)
• Ensure the anonymity of the course project submitted and publish on the platform
• Ensure participants have submitted their course projects
• Update the CRM record of participants for deferrals
• Collect feedback & testimonials from the weekly call recording & LinkedIn posts of the participants
• Track and follow up on action items and due dates
• Maintain an organized filing system of electronic documents (Sharepoint)
• Uphold a strict level of confidentiality and security of information
• Some support with project tasks (limited, primarily as a backup for the Operations team if required.)

The essential requirements are:
• Excellent communication skills, especially written English
• Flexibility and responsiveness to deal with three busy Directors and respond quickly to requests
• Someone who can work well in a 100% remote team where regular and clear communication is essential
• Excellent MS Office skills (Word, Powerpoint, Excel, Sharepoint, OneDrive, etc.)
• Image and video editing skills are a big plus

The following skills would be useful but are not essential as they should be able to pick them up quickly:
• Basic data manipulation – Excel
• Format documents using Word and Powerpoint
• Knowledge of communication tools, e.g. Zoom, Skype, Slack, MS Teams, etc
• Some previous experience with CRM or email automation systems such as ActiveCampaign (or equivalents, e.g. Mailchimp, Hubspot, etc.)
• Experience with corporate project management and documentation tools, e.g., Confluence and Jira



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