VA customer service and researcher. Interest in sustainability, research and writing skills a plus

I am looking for a motivated person with excellent customer service skills who can handle incoming sales inquiries by email and phone, carry out online marketing, and also double-up as a research assistant and occasional blog/article writer. A demonstrable knowledge about corporate sustainability and possessing good business English writing skills would be a plus. The ideal candidate should be proactive and able to work independently liaising confidently with clients and while conducting research. The job requires advanced user level in MS Excel and Word. This person should ideally be available to work 40 hours per week Monday to Friday and at least half of those hours during Central European Time (CET) working hours. The candidate will provide his/her own PC or laptop in full working order with Microsoft Office, broadband internet connection and either a mobile phone or a fixed line number fully available during working hours.

Selection process and other information
In order to help me assess the suitability of the candidate, the selection process will consist of 2 interviews conducted on Skype, 1 research and article writing test and 1 client email and call test,. In addition, there will be an initial trial period of 3 months fully paid with 1 week termination notice. Once passed the trial period, there will be 1 month termination notice. Salaries will be split in ½ and paid biweekly, on the 15th calendar day and last day of the month.

About me
The company is a London-based consultancy service start-up launching in May. I have enjoyed working with Filipino co-workers in previous roles. I was generally regarded as a clear communicator, well organised manager and a patient person.