Operations Manager - Tech Company

Operations Manager at Parcel Tracker

Role: Full Time
Location: Remote
Starting: September 2022



Context:

We’re looking for an operations manager to join the Parcel Tracker team, take over the daily running of the company, build a standard operating process and lay down the foundation to grow the business. You’ll be responsible for taking over the CEO’s non-sales responsibilities, implementing automation and running the day-to-day of the business.

You’ll have a large breadth of tasks to take care of daily to ensure the business runs well. You’ll need to take the initiative and focus on company building: analysing how we do things, improving and automating them.



Why Parcel Tracker:

Parcel Tracker has the vision to revolutionise how “Last Yard” logistics are done. We’ve been a small but highly competent team of engineers that have built a business from the ground up that now services over 120,000 people monthly across four continents.

We’re tripling it yearly and have to put into motion a range of projects to accelerate growth. This is the chance to join us at ground zero, help grow the business and build something we’re all proud of!

Our website: ----------

Some fun stories: ----------



Your Responsibilities:

1. Managing post-sales
1.a Training and clients set up
1.b Client support
1.c Customer Success
1.d Building knowledge base
2. Marketing support
2.a Parcel Tracker newsletter
2.b Helping create and build case studies
3. Finance and accounts payable
3.a Accounts payable
3.b Coordinating with accountants
4. Improving operations
4.a Build standard operating processes
4.b Implement automation to make all the above easier


First company building project, improve accounts payable:
Our invoicing systems and standard operating process leave a lot to be desired. You’ll be tasked with automating as much of the invoicing process and payment collection process as possible. The target will be to reduce the delays in



Required qualifications:

We do not have specific experience or technical experience requirements. We need someone trustworthy and with strong analytical skills that satisfy the requirements below.

Native English Speaking and Writing Abilities.
Exceptional communication skills, both on the phone and in writing
Exceptional emotional intelligence
Fantastic organisational and time management skills
You’re a team player, trustworthy and fun to be around
Ability to follow through on commitments: You do what you say you will do internally and to customers.
Qualification: min Bachelor’s degree, or 1 + years in a similar role



Role Progression:

This will be a dynamic and difficult role that will require more than the traditional 9 to 5 work hours and five days a week. These responsibilities will continue to grow with the company and allow you to build and manage a team.

After the first year of working with Parcel Tracker, you will receive a salary increase, an increase in responsibilities, company share options grant.



As Parcel Tracker grows, you’ll have the opportunity to grow into the role of Head of Operations.





How to apply:

Lack of confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Parcel Tracker is a place where everyone can grow. So, don’t hesitate to apply if this is a role that would make you excited to “come” into work every day.

Please apply through this link: ----------