Administrative Assistant III

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Full Time


$900 - $1200 Monthly (USD)




Oct 08, 2022


Administrative Assistant

*Our company is a remote platform that provides mental health counseling services via video and telephone. We work with a broad demographic population that suffers from a wide range of mental illnesses. We are looking for an Administrative Assistant who is highly fluent in speaking English, highly organized, culturally competent, great communicator, energetic, compassionate, hard worker, and has experience in business administration, customer service, supervising a team of professionals, working with health insurance companies, and working abroad with US customers. A highly reliable internet and remote capability is required.

Job duties include, but are not limited to:

Managing Intake Coordinators

Intake Coordinator Responsibilities: Answering phone calls, screening client referrals, verifying insurance coverage, communicating client information to assigned therapist, admitting client into client portal, scheduling appointments, following up with pending referrals.

*Business Manager would be expected to learn and perform these duties, as needed.

Provider Onboarding

Issuing Provider Onboarding Lists, credentialing new providers to health insurance panels, and any additional responsibilities to assist providers.

Oversee Billing Department

Billing department responsibilities: Submitting insurance claims as needed, troubleshoot rejected claims, send invoice statements to clients, follow-up with payment issues (outstanding private pay, co-pay, or coinsurance), preauthorization requests, reconcile insurance claims, update electronic health records system to reflect client payments, prepare reports, etc.

*Business Manager would be expected to learn and perform these duties, as Upgrade to see actual infowork and communicate with other vendors

Advertise counseling services to local vendors and assist owner with networking and contract development.

Oversee Social Media and Advertising Platforms

Approve content, develop content, and set up provider profiles.

Provider training as needed to Intake Coordinators

All other duties assigned within the capacity, scope and experience of Contractor’s abilities.

*Detailed training will be provided for all responsibilities.

*To apply for this position, a resume along with an audio/voice recording is required (video preferred). If you are considered a qualified candidate, you will be contacted for a video interview. Thank you for your interest!

Office & Admin (Virtual Assistant)
Quality Assurance
Customer Service & Admin Support
Customer Support
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