Onboarding Specialist

Rose Legal Services is looking for an independent, self-motivated, and detail-oriented person to become a part of our onboarding team. We are a small legal firm that focuses exclusively on Criminal Defense and the client experience.

The job responsibilities will include, but are not limited to, detailed data entry, drafting client correspondence (letters and informative documents), drafting and submitting court filings, creating client files, answering client inquiries and keeping clients informed on the status of their case(s) while their file is within the onboarding department (note that we are willing to train the right candidate, so previous law firm experience is not required). We aim to create a positive and calming experience for every client from the beginning of representation to the end by maintaining a collaborative environment including effective communication, keeping detailed logs, community support and continuous opportunity for improvement.

*Requirements include:
- fluent in English
- strong communication skills and willingness to be part of a team
- strong internet connection and it skills to maintain your technology
- large monitor for our client management software
- experience with Microsoft Office Systems
- Ability to work U.S. CST hours - typically between 8 a.m. and 6 p.m.
- full time only