Ecommerce Business Analyst

We are looking for a high performing, motivated individual to provide analytical support to our growing e-commerce team. The ideal candidate will have strong communication skills and have experience delivering senior management-level reporting. Problem-solving, data mining, and the ability to communicate complex data in a seamless way is necessary skill set. Familiarity with Amazon seller account data and reporting is highly preferred.


Location: Work From Home.

Work hours: Eastern Standard Business Hours.


Responsibilities

Responsible to generate, maintain, consolidate, and track various Daily/ Weekly/ Monthly e-commerce activities.
Proactively interact with multiple internal/external stakeholders on a daily, weekly, and monthly basis for the preparation of MIS reports.
Collect, identify patterns/trends, evaluate/interpret data that includes sales, rankings, supply chain, P&Ls to support senior management in decision-making
Track, report and analyze online metrics including, but not limited to traffic, conversions, homepages, landing pages, on-site demographics, break-even, platform performance, customer purchase analysis (Repeat, retention & increase purchase frequency), and bounce rate by page.
Conduct shopping funnels analysis and reporting to inform new technical projects that will result in conversion ---------- pture daily, weekly, monthly, and yearly e-commerce KPIs and analyze trends over time.
Perform deep-dive analysis into our key KPIs to understand the why of our customer's behavior.
Create documentation/SOP of all the reports for smooth operation and easy report maintenance.
Implement automation to reduce the manual effort on reporting, where possible.
Understand management problems and provide appropriate technical solutions.

This is the ideal opportunity for someone who:


Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
Advanced excel and data manipulation skills are mandatory (Any certification would be an added advantage).
Proficient in Google Analytics
Proficiency with Python or R scripting languages for automation
Experience with Amazon seller central data is a strong preference.
Takes an analytical approach to problem-solving which means the ability to analyze, model, and interpret data.
Ability to multi-task and work on a diverse range of requirements
Ability to set goals and meet deadlines in a fast-paced working environment.
Experienced with data extraction and dashboard ---------- cation and Experience:

Must have experience in an MIS/data analyst position with experience putting together and presenting reports for senior management.
Bachelor's degree is a must.
Masters in data science or Business Analysis preferred but not mandatory.