CUSTOMER SERVICE REPRESENTATIVE

What we're looking for:

This position is open for newbies in the freelancing industry. However, we prefer those who have experience with call, email & chat support since tasks would mostly involve customer service and order fulfillment. Good attitude, willingness to learn, flexibility with timings and tasks and a very good team player. We are a small team with an awesome boss and we would love to have you onboard!

Responsibilities
- Answer emails, phone calls and Facebook messages and comments via Live Agent. Training will be provided but knowledge in using LiveAgent is definitely an advantage.
- Process refunds, changes, replacements and cancellation of orders.
- Order fulfillment

Qualifications
- Quiet workstation, good and a fast working laptop or desktop I3 and above, 5mbps and above internet connection, noise cancellation headset
- Smart, with good attention to details, can work under pressure, with good analyzation and communication skills
- Team player and is very open to learning new skills
- Experience in e-commerce and call center is an advantage but not a requirement

About Us

Since 2018, Aperture Commerce has been in the business of making great products and selling them online with passion.
We create inspiring, and captivating brands that deliver nothing less than an extraordinary experience for our customers.
We sell millions of dollars per year online, and we just get started. We are still a young business with an aspiration to become a 9 figure company in the not-so-distant future.

For more details, please check our page:
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Submit your application here:
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