Dental Billings and Insurance Specialist

Middleton Family Dentistry is growing and adding to our work family! This is a terrific opportunity for a full time long-term career position that can potentially grow into more.

If you love helping others and are eager to learn and grow - we are the dental home you are looking for. Our ideal candidate embodies our 5 core values: positivity, dedication, honesty, teamwork and excellence. We are looking for a bright ray of sunshine who shares our core values!

Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered.

Our teaUpgrade to see actual infombers typically stay with our work family for an average of 7 years. Our teaUpgrade to see actual infombers had the following to say about why they love our practice:

"The practice truly feels like a family. Everyone helps each other whenever possible and cares for each other.”

“I love that there are no “bad” questions, everyone is always willing to help me and guide me to the right person for the question."

"We really do what is best for our patients, I love that we are ethical and kind/compassionate.”
We look forward to hearing from you!

Job Type: Full-time

Pay: $5.00-$6.00 per hour

Schedule: Monday to Friday (8-5pm EASTERN time for the United States)

Application Question(s):

1. What are you looking to make as far as an hourly wage?
2. What interested you to apply to our office specifically?

Main duties would be collecting on delinquent accounts, working patient accounts, communicating with insurance companies, submitting claims and assisting with claim denials and outstanding claims, as well as assisting the billing manager in various other duties related to insurance and patient accounts.

Primary Responsibilities:
- Analyzing patient billing accounts and insurance payments
- Contact delinquent customers for payment by phone or e-mail
- Make decisions regarding credit holds/credit hold releases
- Meet monthly collection goals as assigned by office manager
- Invoice processing
- Credit Card Payment processing
- Posting payments to accounts
- Verifying insurance benefits and eligibility
- Assist with claim and authorization denials
- Following up with unresolved claims
- Daily claims submissions to insurance companies
- Maintaining a professional and clean office atmosphere
- Weekly to quarterly check-ins with office manager or billings manager

Supporting Responsibilities:
- Assist with insurance network contracts
- Maintaining patient insurance information
- Special projects as assigned by office manager
- Processing EOBs
- Patient grading
- Confirmation call follow-ups

Requirements:

- Billing experience
- Minimum 1 year in accounts receivables in Credit or Collections required
- General knowledge of accounting principles required
- Some experience with insurance verification and pre-authorization
- Minimum 1 year experience in the dental field and with dental insurance
- Detail oriented with an ability to prioritize and multitask
- Must enjoy working with numbers
- Punctual and reliable
- Familiar with insurance websites
- Familiar with dental knowledge
- Proficient with web based claim submissions
- Strong computer skills - experience with Google Drive, Google docs, Google Sheets, etc
- Proper grammar and spelling with English
- Feeling comfortable speaking with patients
- Ability to audit insurance payments for accuracy
- Excellent written and oral skills
- Strong organizational skills
- Friendly, outgoing, assertive with a professional appearance
- Work well under supervision and independently
- Willingness to learn new things and support coworkers
- Able to problem solve to improve on systems