Fun SEO Expert Position (Good Pay + Bonuses)

Tired of working in complicated agencies where you are managing clients in every different industry along with completely different business models? From local, to e-commerce to PPC? Well, this is an opportunity where we get together and focus on a common goal: To be the best SEO Agency for Roofing Contractors. That's right, so once you learn the industry lingo for one client, the same principles apply to all the clients! The best part is, when it comes to delivering results, we have one framework for all the clients - which means you don't have to keep reinventing the wheel. You get to focus on what you do best which is building great relationships with clients and showing them the value of our service to retain them longer and you get to do it from the comfort of your home.

If this sounds like the type of work you were meant for, read on.

Major responsibilities: Maintain Month - Month Client Retention of 93%+
Quickly being able to identify clients who are dissatisfied and planning out a set of tasks both for yourself and delivery team to increase client satisfaction
Complete client requests and tickets within same day for 70%+ of requests
Taking the SEO ranking/traffic wins we are delivering and translating it to clients in a way where they can appreciate and see the value in the service
For clients which are not getting great tangible results just yet from our SEO efforts, being able to convey our efforts diligently so clients can understand the overall strategy

Other Notable Responsibilities:
Providing quality customer service to to range of clients under your management
Oversight and follow-up on all campaign deliverables
Customizing client campaign strategy based on individual needs
Providing and explaining campaign reports to each client

Skills:
Following up with teaUpgrade to see actual infombers to achieve task due dates (Follow Up)
Delegating of tasks from client calls to teaUpgrade to see actual infombers (Delegation)
Note taking during Client calls & SEO team calls (Summarizing Importance)
Holding accountability meetings with teaUpgrade to see actual infombers (Prioritizing Tasks to hit targets)
Capable of learning enough about each client to understand the goals and challenges of their specific businesses (Relationship building)
Ability to manage both internal and client deadlines (Accountable)
Monitor and analyze the effectiveness of marketing strategies (Organized)

Requirements:
SEO Customer service experience (Speaking directly to clients) : 2 years (Preferred)
SEO account management experience: 2 years (Preferred)

We want to make sure you are in the right place, if you have read everything above and would like to get a little bit more detail about the job, please watch this video: youtu.be/T_qTqgCNrwc

*Must be able to work 9AM - 5PM PST (Arizona Time)

Add me on Skype live:Upgrade to see actual info and send a intro message with a time you are available or interview between 11:00 AM - 2:00 PM PST for an interview.

If you think you feel you are a good fit then take action and join our team!