Amazon Account Manager

We are looking for a rockstar Amazon Account Manager to help us grow our Amazon Brand.

Who we are:
We are an eCommerce company that has been selling on Amazon and Shopify for over three years. We sell physical products. We currently have 3 tea ---------- mbers and are growing fast. We are all completely remote and operate independently. We just make sure to check into our Slack channel every day and tasks are co-ordinated in click-up so everyone knows what needs to be done.

Who you are: You are a team player who can work well and be trusted without too much supervision. You are a go-getter that is willing to learn new things. You are a problem solver. You can research topics online. You have a great internet connection that has over 95% up-time. You have semi-flexible hours, so we can schedule weekly calls in different time zones. You have amazing American English. You are a team player. You must have 2 years minimum of Amazon FBA brand/account management experience.

Type of tasks we need managed:

Seller Central:

Monitoring and Managing Inventory
Daily checking of listings to ensure listings are optimised (buybox, ranking, fees charged, NCX - the eyes and ears of ensuring the listings are okay and keeping me updated)
Managing Cases
Creating deals/promotions etc
Adding images to listings/EBC/Store
Providing Reports (weekly) on metrics
Monitoring Account Health
Customer Service - to feedback, questions and monitoring reviews
Customer Engagement
Amazon Posts


Inventory:

Seller central open/respond to cases regarding inventory
Monitor stock at warehouses (run on excel)
Monitor FBA stock and create shipping plans
Reconcile stock in FBA and the warehouses
Manage returns to external 3rd party


Other:

Social Media posting
Manage ETSY (customer service)
Manage other marketplaces (very small)

We have systems around each of the tasks above, so training you is something we;d love to do. You MUST have a critical thinking mind, and absolutely be a problem solver.....