Sales & Relationship Manager

We have an exciting sales role and we’re looking for a superstar to snap it up :)
It’s a great role for someone who loves sales and building relationships, and would like the school holidays off (paid).

Who are we and what do we do?
At Heads Up we specialise in helping schools become outstanding. Schools that work with us are 4 times more likely to achieve the Ofsted outstanding grade than the average.
Heads Up was founded in 2011 and has grown every year since.
You can find out more about us here: Joining Team Heads Up ----------
The role: Heads Up Sales & Relationship Manager
To do well in this position, you will be in love with sales as an act of service, a quick learner, and a skilled communicator and will use this to help our wonderful headteachers and their schools be more successful.

Who we are looking for
We’re looking for the right person to support our headteachers to know if the Heads Up ‘Journey to Outstanding’ programme is right for them.
And we are looking for a superstar: someone who overachieves (because they work smarter rather than harder) and is aligned with our values.

We have integrity:
We show respect and honesty in our words and actions, we do the right thing, even when no-one is looking and we always act with the best of intentions.
For us integrity is like a chiropractic alignment it’s where:
our thoughts align with our words
and our words align with our actions.

Leading with love:
We lead with love in all our interactions: with the schools we work with, within our own team and even in the hard interactions, like difficult conversations.
Because we understand that even in the most difficult situations we are talking to a person who is someone's child and who deserves kindness and love.

Evolving excellence:
Like a Formula 1 racing team we strive to keep evolving excellence where it matters most.
We aim for high excellence in all we do for ourselves and for others, and so we are willing to learn from our mistakes, take risks, keep learning, to review all that we do and keep trying to be better than before.
After all, we're all a work in progress.
We don’t just ‘say’ these are our values. We live by them and use them all the time - to recruit the right people, manage individual performance, recognise good practice, and make decisions.

Is this role right for you?
If you answer ‘Yes’ to all the below, this role is perfect for you!

Do you love to help people, you’re great at really listening and asking the right questions?
Do you ask questions to understand how you can make a greater impact and do even better in your role?
Do you seek ways to continuously develop yourself personally and professionally?
Are you motivated by achieving goals and targets with integrity?
Are you interested to learn more about high performance cultures?
Would you like to work in a fast-growing training provider and make a real difference to education?
Do you enjoy speaking with people on the phone and online?
Are you proficient at communicating in verbal and written English?
Do you love 'going the extra mile' to deliver outstanding customer service?
Are you looking to work full-time (40 hours per week) and want to work remotely?

Experience in sales is beneficial but not necessary. We’re looking for the right person for the role and we’ll teach you the rest.

Responsibilities
You have 4 key responsibilities:
Effectively manage your opportunities and leads to ensure timely prospect-management, accurate prospect history and reporting.
Have authentic, courageous, caring conversations that help prospects come to the right decision whether to join us or not, whilst confidently holding to our own principles and values.
Nurture active prospects with personal, engaging, warm emails and calls that actively develop the relationship towards a conclusion.
Engage in, and contribute to, team learning, innovation, improvement and reviews that help improve the prospect and customer experience or help make our process smoother, simpler or more cost effective

Day to day these activities look like:
Sales Event support
Assist live on online Sales Events
Schedule follow up calls

Enrolments on our 1-year Journey to Outstanding programme
Consultative sales calls
Fill termly intakes for at least the next term
Consistent follow up and long-nurture processes

In-bound support
Respond to enquiries via Contact Us

Proactive support
Reach out to existing customers at each stage of the sales journey to check in with their progress and inform of/propose the right next steps for customers
Engage with community members to build relationships

Recording & reporting
Maintain clear sales notes and next steps
Maintain accurate records of key metrics
Produce scorecard for weekly 1:1 meetings

We are recruiting and hiring smart, responsible, and hard working people to join our remote team. We support all of our staff members with training, management, and other resources so that they are always enabled to do their jobs to the best of their ability and so that they are as happy as possible in their roles.

Benefits:

Start date: asap
Competitive salary: php 60,000-70,000/mo
Term time work. Predominantly term time hours (40 working weeks during term time).
Generous paid vacation: 12 weeks paid holiday (to coi ---------- with UK school holidays) inclusive of public holidays.
Work remotely. As long as your internet connection is excellent and you’re able to make video & audio calls, you’re free to work from any location you wish.
Flexible working. You’ll need to work within school hours and we’ll do our best to be flexible so you can support your family, friends and/or hobbies.
Termly team nights ---------- erested? Great!
Please complete this application form before midday on Friday 5th August: ----------
Successful applicants will be notified of the next stage by Monday 8th Aug.