SALES PERSON FOR CLEANING COMPANY

JOB DESCRIPTION
Sales Representative (Remote) Time 8 am - 5 pm US EST Time

TITLE: Sales Representative
RESPONSIBLE TO: Director, Operations Assistant


Purpose of Position: To convert leads to sales, correct service failures, assure outstanding customer satisfaction, relations, and communications.

Duties & Responsibilities:

Sales
Assure leads & prospects are followed up on and converted
Maintain or improve prospect conversion
Document, track, measure (leads, conversions)
Submit weekly report
Inform the Scheduling Coordinator when a time-slot has been filled
Documentation in database
Maintain daily stats

Customer Service
Handle (or return-call) all customer complaints timely
Arrange re-cleans, and follow ---------- volve Office Manager/ Owner when a customer cannot be satisfied or severe issues
Make recommendations to management regarding trends, changes
Document complaints, issue complaint forms to Cleaning Techs


Results Expected:
Convert prospects to sale at 50% or higher
Book every converted lead in a timely manner
Correct service failures, convert to raving-fan status
High customer satisfaction through communication
Quality service, customer satisfaction (low cancels, good online reviews)
Improve Cleaning Tech quality & skill
Understand and monitor sales trends



Must have a computer with 2 screens, high speed internet and a working headset to answer calls.

Minimum Qualifications: 1 year cleaning experience, 1 year sales, 1 year customer service experience, some computer skills, email, articulate correspondence, friendly, quality voice.

Software Requirements: Jobber, Google Suite, Slack,


Schedule:
- Monday to Friday 8 hours / day
- 8AM to 5PM

Benefits:
- Solid work hours
- Telework

Supplemental Pay:
- Bonus pay

Apply here. ----------

Note: Please complete the questions in the Google form to be considered for this position. Forms that are not completed or
only partially completed will not be ---------- the form you will be asked your age. Answer 40 to prove you
are paying attention to ---------- nd a copy of your resume replying to this email or a link to your complete portfolio.

I look forward to working with you!