Amazon Copywriter & Customer Delight Virtual Assistant

About Styled Settings:

We are a fast-growing entrepreneurial company whose mission is to bring more joy into the kitchen. Think luxe gold and rose gold tools in the kitchen, that’s us! We pride ourselves with providing our customers with stylish everyday kitchen tools that are designed to be functional and aesthetic while enhancing the cooking experience.
As a small and awesome team of passionate individuals, we work diligently to bring to life our products from initial design concept all the way through to being in a customer's home. We value our team and their contributions, we are looking for a team player who can fit into our culture and:

Has a powerful way with words that is able to portray our brand personality and products in written expression via various written ---------- condary to the role, the ideal candidate will also be passionate about helping people as they will also be responsible for sharing a small portion of the customer service role with another tea ---------- mber.

We are seeking someone who enjoys breaking routine and working in a dynamic work environment, and will be comfortable managing routine duties, as well as new and unplanned tasks that ---------- is critical our new tea ---------- mber enjoys and embraces the dynamic culture.

If this sounds like you, we can’t wait to hear from you!

Copywriting:
We are looking for a creative and dynamic individual to join our team as a Copywriter and be a strategic partner in translating our mission into engaging, trustworthy copy, while ensuring our customers are well taken care of.
The Copywriter will work closely with the entire marketing team to ensure cohesive messaging and visuals across all of our channels and Amazon storefront. The successful candidate will be integral in shaping the Styled Settings’ brand personality and tone through the copy development across multi-channel marketing campaigns, while working closely with cross-functional teams to produce world-class marketing content that helps in driving brand awareness and growth for our brand.

The Copywriter will:
Create marketing copy that is high-quality, engaging, technical, conversion-focused, SEO-optimized, appeals to our target audiences, attracts customers, and boosts brand awareness.
Ensuring marketing content with a distinct voice that is clear, original, and compelling for all marketing channels, including our Amazon storefront and listings, website copy, email campaigns, digital advertising, and more.
Generate ideas for new content composition and engaging copy that connects with the target audience and inspires action to continually raise the bar on creativity.

Supporting our marketing team by providing direction of customer-centric campaigns and strategies.
Ensuring all copy is fully proofread and edited, SEO-optimized, and ready for submission.
Participate in performance meetings with the Marketing Team.
Continually refining our brand's tone of voice and style.

Customer Delight
Secondary responsibilities will include using your genius copy to offer our customers something beyond customer service – we are promising customer delight! Which is why we need someone who is people-oriented and feels proud when converting a displeased customer into a raving fan!

The customer service portion of the role would be a smaller portion of the role as it is shared with another tea ---------- mber.
The Customer Service portion of the role will first and foremost provide a timely and delightful written experience in all customer interactions approaching each situation with a friendly and personable attitude of care - on email, Amazon, Social or other platforms

What you offer:
* 2-5 years experience in copywriting, with a proven track record of refining and championing a brand’s tone of voice.
* Experience as a Copywriter to showcase prior work is required (please share a portfolio)
* Impressive creative writing, researching, and problem-solving skills, with the ability to articulate complex concepts or ideas in a few words.
* A self-starter, capable of delivering brilliant creative ideas, and demonstrating a keen attention to detail.
* A collaborative spirit with an openness to feedback and drive towards constant improvement is integral in this role.
* Customer-centric thinking which ensures that all copywriting is rooted in solving customer challenges, and accurately reflects and relates to kitchenware.
* Strong communication skills: the ability to clearly articulate the brand vision and gain alignment across key stakeholders
* Mastery of the English language, with a proficiency to deliver proofread, edited and ready-to-submit work.
* Strong understanding of the target audience and industry trends.
* Ability to work independently and in a team setting.
* Reliable computer and internet connection to meet deadlines
* Passionate about design and aesthetic home and kitchen.

**Bonus points if you love cooking and baking.

What we offer:
* Flexibility to work from wherever you want.
* Our team primarily works Monday to Friday between 9:00 am to 5:00 pm EST, we ask that at least 50% of your working hours overlap with our schedule.
* You will be required to alternate weekend work for brief customer service requests
* A fun, vibrant and positive environment for all of our tea ---------- mbers.

If you think you are who we are looking for, please answer this google form: ----------