Junior Customer Service Representative (Remote Work)

Do you dream of going to work every day, putting in a long 10-hour shift surrounded by cubicle walls, a boss that doesn’t appreciate you, and co-workers who drive you insane?

If not, then read on…

We are a global leader in personal development products. We distribute our products exclusively online, to our millions of customers, all around the world.

Our goal is simple.

To make a positive difference in as many lives as we can, by helping people with the health of their mind, body, and ---------- order to have the largest impact possible, we’re looking to expand our team and bring on another dynamic, motivated self-starter to help us reach our goal.

We are a digital publishing company producing Personal Development products on Clickbank. Our main customers are in the US, UK, Canada, Australia, and New Zealand.

And we are in search of an awesome Junior Customer Service Representative to join our growing company.


Our daily volumes are around 100 tickets+ a day and we have 2 support officers.

We are looking for highly qualified candidates with the experience and characteristics below.

1. You must LOVE customer service and helping others with patience.
2. You fix problems for customers any way you can and you are highly resourceful.
3. You have been officially trained in customer support and have real-life applicable support experience.
4. You are a team player and have experience working with systems and processes.
5. You have worked with digital publishers or online companies in the past and understand the operations of the company.
6. You are very fast and self-reliant. You have consistently outperformed your peers in previous customer support roles.
7. You are confident and can improve customer support operations in any company.
8. You're business level English is High and you can craft personalized emails to customers.

Job Description:
- Customer Support via Email (Daily).
- Creating Documentation and Processes for Customer Support if required.
- Being a part of Measurable Systems for Support Excellence.

This will be a permanent position but there will be a 1 month trial period to see if you are a good fit within the organization.