Operations Manager

B. JOB SUMMARY

The position directly reports to the Executive Director and oversees the operation of the branch offices and HO operation unit in accordance with the goals and budgetary limits aswell as specific functional objectives with direct accountability for final results.

Leads and manages the Foundation’s financial operations throughout the country by ensuring aggressive client development efforts, well-organized and systematic product and service delivery, thorough credit check and review, efficient collection, consistent monitoring of results and updated reporting of operational activities.

C. DUTIES AND RESPONSIBILITIES

1. Develops, revises/enhances as necessary, recommends and implement operations’ policies, procedures, systems and programs which shall promote effective implementation of the foundation’s financial services and programs.
2. Plans, directs, and oversees the foundation’s planning and implementation of its financial services and programs towards a viable and strategic business output.
3. Leads the foundation in product development through effective product review and
business scanning.
4. Analyze, interpret, and recommend actions to the Executive Director and Board of Trustees on the internal and external changes that impact on the foundation’s operation as well as its policies, programs and practices.
5. Provide dynamic leadership, wholehearted support and maintain a continuing and meaningful relationship with the Office/Branch Staff and other offices in the efficient and effective implementation of operations’ policies, procedures, systems and programs.
6. Performs human resources responsibility through reviews, recommendations and approvals of human resources complement required to support the operations of the foundation as well as oversees staff performance and approves HR movement as necessary in compliance with HR policies, procedures and processes.
7. Develops and maintains working linkages with other agencies and groups for cooperative endeavors and resource sharing relative to the business and operations
8. Performs other related function that may be assigned by the Executive Director

D. RELATIONSHIPS
Internally in constant communication with the ED, Branch Managers and staff, and Office Managers, Externally, relates representatives of private and non-government organizations, government agencies, business entities and banks representatives and clients.

E. JOB SPECIFICATIONS

1. Education : Bachelor degree holder, with at least completed 12 Units
2. Training : Has at least 400 hours training in finance, micro-finance, and
3. Work Experience : Five (5) years relevant experience in Financial Management, Masteral in Finance/Economics or Management. management. operations management, marketing of financial products and services, NGO/micro-finance, and least 3 years in managerial position.

4. Required Job-Specific Competencies:
a. Strong analytical skills and understanding of financial and accounting principles.
b. Excellent communication skills both in verbal and written.
c. Has a sense of commitment in leading and managing.
d. Have effective interpersonal skills and negotiation skills.
e. Has a good background in computer application and programs.
f. Good decision-maker and a conflict resolver.
g. Creative and innovative.
h. A person of integrity and manifest evidence of Christian faith and values.
i. Must be willing to work at QUEZON CITY