Appointment Setter

Take information from supervisors regarding cold / warm calling techniques
Call potential customers by following calling list provided by supervisors
Greet customers as they pick up the phone and introduce yourself and the company
Provide information regarding the service or product in question
Answer any questions that the potential customer asks to the best of ability
Make sure that the potential customer is not interrupted during conversation or questions
Take information from potential customers regarding their specific product or service needs
Jot down all information on a piece of paper or directly on to the company database
Ask potential customers of a particular time when they will be free to receive calls
Set appointments with potential customers at their convenience
Express gratitude to potential customers for their time
Assign a member of the sales force to each potential customer by providing briefs of conversation
and customer needs
Ensure that sales force member follows up with potential customers
Document all calls made to potential customers.

*Office-based position