Lean Six Sigma Process Improvement Manager for E-commerce

We are looking for an expert candidate trained in Lean Six Sigma (preferably Black Belt Certified) to help us improve our processes throughout our organization. You will be responsible for leading and executing Lean Six Sigma (LSS) initiatives by engaging with various tea ---------- mbers to identify and scope Lean-related business challenges, conduct fact-based analyses and problem solving, and develop actionable recommendations to drive business impact through improvements in cost, customer experience, and demand ---------- short, we are looking for someone that will help improve what we are doing at every level.

Key Responsibilities:

• Ensure the timely delivery of project results that meet or exceed agreed-upon metrics or goals

• Structure identified business challenges logically

• Mentor Project Managers on Lean Six Sigma and general project management skills

• Act as a key driver for change within the business

• Conduct in-depth analyses (when required), including data collection, data analyses, and synthesis of data to generate key insights for projects or Lean deployment strategies

• Develop presentations for senior management to facilitate discussions on project or program progress, results, and assistance needed from them

• Generate insights based on tools including (but not limited to) customer interviews, desk research, discussions with Lean experts, focus groups, and surveys

• Ensure disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by the voice of the customer

• Quantify the impact of projects on financials, productivity, customer experience, and compliance

• Provides hands-on leadership to Project Managers and Associates

• Builds a strong team and develops them to their full potential

• Recognizes when there are obstacles preventing others from achieving their goals and readily intervenes and finds resourceful ways to remove them



Required Skills:

• Bachelor’s degree

• Lean Six Sigma certification (e.g., green belt, black belt, master black belt, or other)

• At least 5 years of experience in Lean Six Sigma or related continuous improvement areas

• Experience in change management, stakeholder management, time management, and influencing people without authority

• Experience in managing Lean Six Sigma projects and driving results

• Strong oral and written communication, interpersonal, presentation, and organization skills;

• Ability to communicate with all levels of staff, management, and senior leadership

• Proven ability to work in ambiguity

• Highly motivated to take ownership and drive initiatives with minimal direction

• Demonstrated ability to lead and motivate teams of 7 or more high-performing individuals

• Capacity to think strategically and innovatively



If you are interested kindly provide me with your resume and contact details (Skype) to ----------