Technical Customer Support

FibreMax is a Telecommunications provider based in Western Australia. We are looking for remote workers to join our team. Currently we are specifically looking for Technical Customer Support.

We are looking for someone on a full-time basis. We will provide training.

Your main tasks will include creating new customers on our back-end systems, answering support email inquiries, taking support calls, and scheduling support tickets to our upstream providers.

Experience in Telecommunications and support services will be recommended. You must be computer literate with a good knowledge on Microsoft-based software. You must be able to work on your own and be a fast learner. As you will also be required to take support calls you must be well versed in English and able to communicate clearly.

You will need to have a mobile phone and a strong computer with a fast internet service. You will be required to access our system via the internet and answer and make calls using your internet. We will provide you with access to our systems and also our phone services to be able to communicate with our customers.

If you are passionate about teams, and customers and love new technology please make contact and become part of the winning team! We are looking forward to hearing from you.