Receptionist & data Entry for US insurance agency

US Insurance agency seeking a virtual assistant to answer incoming calls and make outbound calls along with additional data entry duties. We are located in the central time zone and would require someone willing to work our business hours (PHP graveyard shift.) During scheduled work hours you must be exclusively available to our agency.

Training will be up to 2 weeks and will be paid.

Duties:
- Answer incoming calls using phone script
- Make outbound calls to mortgage companies
- Extensive data entry
- Uploading documents to customer files
- Updating AMS/CRM/Infusionsoft (as needed) to ensure accuracy of records
- Adding notes/quotes to NowCerts agency management system
- Calling out on all notices of cancellation and following up to ensure policies are paid.
- Handles all incoming calls during meetings and office closures
- Email management

Hiring Process & Must Haves
- must have an American/neutral accent
- Will require video interviews
- Must submit NBI background clearance check documents
- Must be fluent in English both reading, speaking, and writing
- Must have dedicated hi speed internet service with backup connection
- Must own your own computer with at least Windows 10 and 2 monitors
- Must have video and voice chat ability for interview and during work hours

No prior insurance experience necessary. We will train the right candidate.

Mandatory use of Timeproof. Time will be paid based of hours in Timeproof. If VA is found to be working for another employer while on our clock, we will immediately terminate employment and we will not pay hours worked during double dipping time.

To Apply:
When applying please use the email subject: " I am the best candidate because I pay attention to details "
Please include your Skype ID, link to your resume and a link (if any) to your job profile with reviews from previous employers and answer the questions below. Please include voice memo/recording using ---------- while reading the following 2 paragraphs

"Texas law requires that you have auto insurance to operate a motor vehicle. That's enough to keep
the law from nabbing you, but usually not enough coverage with the price of other peoples' cars these
days. If you see a $120,000 Bentley, we recommend admiring it from a very safe distance while
driving.
After a home purchase, the second biggest investment most people make are on automobiles.
Roughly 25% of all drivers in the state of Texas do not have auto insurance. This is why it is even
more important to have your autos insured with the appropriate amount of coverage. If you are
involved in an a ---------- , you could be responsible for the damages including car repairs, medical bills,
and car rentals. "

Please answer the following questions in your email:

Do you have a fast computer with at least 8GB of RAM to handle multiple programs running at the
same time? - How fast if your internet connection?
• Do you have a comfortable high-quality headset that you can use for phone calls? (I can help you
pay for one if needed).
• Do you have a workspace that is quiet so that when answering the phones for our business there is
not too much background noise?
• Are you okay working 40-45 hours per week?
• Are you okay working nights where you are so that you can be available 8am-5pm CST (Central
Time US) here where we are?
• Do you have enough room on the desk or table to have 2 monitors (a laptop could be one of the 2
monitors)? This makes you more productive and I could help pay for this for you as well if needed.