MarkOps - Intercom and Hubspot Expert (SaaS Venture Builder)

We're looking for a gun all-rounder Marketing Ops Specialist to support our new Venture Builder team who are rapidly prototyping and building out products.

This is fully remote work, albeit you must be available to work during Australian business hours (AEST) 9:00am to 5:00pm. Will initially be an an adhoc basis, and is expected to ramp up fairly quickly.

You can expect an intense operating cadence, a strong team & support framework, as well as a strong opportunity for learning and growth. Perfect for any individuals who have a background in start-ups and/or have a passion to learn about launching ventures

Responsibilities:
Mapping out & owning marketing and engagement funnels
Optimising and managing all aspects of our marketing automation platform (Hubspot)- including setting up and running campaigns, building workflows, creating target lists, and connections to our performance marketing.
Optimising and managing all aspects of our customer engagement platform (Intercom)- including answer bots, triggered messages, support articles and chat monitoring.
Understanding and assisting in the improvement of the customer journey and ensuring all marketing platforms are integrated and optimised to this journey
Being able to maintain process flow by coordinating information and requirements with related operational teams
Enhance and own daily operational reporting and oversee metrics of team members, holding them accountable, and holding weekly meetings to review metrics and software updates
Preparation of reports, presentation, interpretations of information and recommendations


Ideal skills/background:
5+ years Technical marketing experience in a high-growth startup or relevant experience

Deep understanding of Intercom and Hubspot
You pay strong attention to detail and have a methodical approach, while maintaining an ability to multitask and prioritise in a fast paced environment
You have excellent communication skills and can clearly articulate your ideas, and recommendations
You are not afraid to take risks, are humble enough to ask for help, and execute at speed.

If you meet all the above requirements, we want to hear from you.