Inbound Sales Representative

• Establishes and maintains a high level of customer satisfaction in all sales transactions;
• Consistently meets or exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches;
• Closes prospective customers using working knowledge of the product line;
• Identifies opportunities to up-sell and cross-sell customers;
• Handles inquiries with regard to product, pricing order expediting, customer relations and complaints;
• Handle all incoming phone calls with courtesy and professionalism;
• Ability to multi-task and to solve customer problems, take orders and answer inquiries while completing other assigned tasks;
• Responsible for handling and resolving customer inquiries accurately timely;
• Required to pay close attention to details, reviewing, adding, or deleting comments necessary to process orders, sending acknowledgments with notification of order changes or per customer request;
• Acquire product line knowledge on all products;
• Ability to learn order processing system regarding all aspects of order entry, order inquiry, customer, customer cross-reference, and any other functions necessary to perform daily tasks;
• Understands shipping instructions and comprehends distribution center processes;
• Responsible for maintaining and updating customer files;
• Correct incomplete orders;
• Perform other tasks which may be assigned from to time to time by Superior.

Note: For interested applicants kindly submit your updated CV to

Thank you.