IT Support Level 3

What we offer:

Very competitive salary depending on experience
Weekly Payout
Permanent Work From Home
Health insurance with Php 2M coverage.
Paid vacation leave
Flexible Schedule

Access the link below to complete your Application Form:

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• Excellent communication skills - Ability to have a comfortable conversation in English and not think formal or technical, be a friend
• Have the technical expertise to handle most issues an end-user will face and be able to collect enough information to study further if necessary, but must have good detail and follow-up skills (never let it go till solved)
• Demonstrable experience working with Windows systems (client/server). Ideally enough experience with a broad number of areas of end-user and other IT to solve problems others might miss.
• Office 365 and Azure skills are pretty critical, we are heavy users so you'll need to know the basics or demonstrate skills in something very similar.
• Experience with MSP tools such as RMM, PSA, etc. or similar is very important as not everyone gets up to speed quickly with tools like this.
• Basically you have to show us you can handle even the unknown tasks by setting expectations properly and finding the answer in a reasonable amount of time.
• Out-of-the-box thinker, proactive/creative, and always improving things.
• Willingness to go the extra mile to ensure the client is satisfied.
• Have the ability to "figure things out" even new things

Extra skills we would value highly:
• Scripting/PowerShell experience
• Mac OS use and support experience
GoogleWorkpace/etc.