Scrum Master

ServingIntel, a leading provider of point-of-sale transaction management systems for the Senior Living and hospitality industries, is seeking a Scrum Master to coordinate and coach our software development team, creating self-organizing teams that are flexible and fully productive during sprints. This role will report to the CTO and directly impact the strategic transformation of ServingIntel into the leader in Senior Living transaction management by advancing the commercialization of strategic software products to grow reoccurring revenue.

Responsibilities:
? Ensure cohesive project team efforts by facilitating internal communication and effective collaboration among all software development teams for scheduling individual team tasks and identifying potential scheduling conflicts and project bottlenecks.
? Confirm that all the ServingIntel software development teams are in alignment and agreement on the project’s feature/function and technical requirements and proactively manage collateral impacts associated with interdependencies across teams.
? Manage & monitor all ServingIntel’s software development team’s projects to reduce scope-of-work feature/function creep.
? Provide comprehensive sprint reporting to the ServingIntel Senior Leadership Team stating metrics by individual ServingIntel’s software development team, to include but not be limited to, Declared Story Points, Project Start Date, Declared Project End Date, Current Project Status, Recommitted Project End Date, Recommitted Justification, Actual Project End Date, Total Story Points Used to Complete the Project.
? Collaborate with the Software Development Team Leaders, Product Development Manager, product owners, and the Service & Operations teams to handle backlogs and new requests.
? Resolve conflicts and remove obstacles as they occur in a timely manner.
? Ensure Support deliverables are up to quality standards at the end of each sprint by working in tandem with the Product Delivery Team.
? Support effective internal and external product documentation for all products and ancillary supporting applications by working directly with the Product Delivery Team.
? Assist the Product Delivery Team and Service & Operations Teams in the creation of training materials.
? Help build a productive environment where tea ---------- mbers ‘own’ the product and/or task and enjoy working on ---------- petencies:
? Strong communication and leadership skills.
? Demonstrated problem-solving and conflict-resolution ability.
? Outstanding organizational skills.
? Self-motivation and the ability to stay focused in the middle of distraction.

Attributes:
? Problem Solving —The ability to identify problems, identify relevant information from different sources, gather information through effective research methods, and identify effective solutions to business-related problems.
? Teamwork —The ability to work effectively with others; understand others’ objectives, roles, and expectations; and foster and encourage team participation.
? Creativity/Innovation —The ability to “brainstorm” new ideas, methods, and techniques and apply creative approaches to solve business-related problems. The ability to “think outside of the box.”
? Decision-Making —The ability to evaluate multiple courses of action, weigh potential consequences and logically determine the best course of action based on careful consideration.
? Persuasiveness —The ability to communicate information or pose arguments in a manner that gains support from individual and group members. This includes obtaining and providing supplemental information or facts to gain maximum advantage and customer support.
? Accomplishment —Deriving personal satisfaction from accomplishing tasks and projects in a timely, accurate, and high-quality manner and taking pride in the successful completion of one’s work and endeavors.
? Assertiveness —The ability and willingness to defend one’s beliefs, personal convictions, and established roles (i.e., position in the organization). This includes the unwillingness to back down when in the right or to be easily taken advantage of.
? Work Ethic/Commitment —Maintaining the devotion, integrity, commitment, and motivation to accomplish organizational goals.

Requirements:
? Excellent knowledge of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement).
? Familiarity with software development.
? Scrum Master certification is ---------- pensation & Benefits:
? This is a full-time position with weekly pay and the opportunity for All-Company Performance-Based Quarterly Bonuses.
? HMO Coverage.
? Participation in Phantom Stock Plan.