Outbound Sales Representative

• Make outbound customer calls to promote and sell a product or service;
• Create, maintain and update database of customers with complete information and emails;
• Consolidate existing customer base while building new customer base;
• Record outbound call history and customers response in detail;
• Ensure customer follow-up all the time;
• Send or email product literature, brochures, catalogs and other campaign material;
• Monitor competitors’ products or services and create selling strategies for own products or services;
• Handle customer needs and requirements;
• Respond to customer inquiries and resolve at the earliest opportunity;
• Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments;
• Assist and support sales, marketing or other departments in handling customer requests and needs;
• Perform other tasks which may be assigned from time to time by Superior.



Thank you.