Customer Service Representative

We are hiring Customer Service Representative for a Non-voice account.

Qualifications
• Male / Female
• Candidate must possess at least a bachelor’s degree
• Must be willing to work Onsite in New Manila QC
• Good Communication Skills

Job Responsibilities:
• Handle customer’s customers through phone, email, and chat.
• Answering customer queries whether it be pre-sales, technical or after sales support.
• Gather first-hand information from customers to improve products and services.
• Understand the products that we’re selling and provide correct recommendations to customers and close out the sale.
• Be technically capable to discuss the specifications, use cases and troubleshooting of our products to customers to answer and questions they may have or resolve their concern.

Perks And Benefits
• Competitive salary package
• Night Differential
• Annual Performance Appraisal
• HMO after 1 year of continues Service
• Sick Leave and Vacation Leave