Zoho Specialist I Zoho Champion

This is a remote position.

We are a team of experts specializing in Tech Solutions, providing expertise to organizations in transforming their service delivery and operations for today's ever-changing global landscape.
System Desk | Business Systems | Digital Strategy | Digital Marketing | Website Support

We are on a quest to find a Zoho Specialist to be hired fulltime as a Zoho Champion in our client's business who will provide professional and experienced support to an Australian Digital Agency. Ideal candidate will be a key member of our technical team and have the opportunity to engage in a variety of work ranging from translating business requirements to technical specifications, solutions documentation, technical implementation, and knowledge transfer. Responsibilities will entail designing, developing, enhancing, testing and implementing solutions on the entire Zoho platform.

The right candidate will work closely with the design team and other developers on the following:
Help design appropriate solutions, perform implementation and configuration work, and provide enablement services;
Integrate Zoho system and services into the CRM architecture and with third-party software;
Administer Zoho system architecture for current business requirements and anticipate future needs;
Streamline and improve current database management for sales, marketing, development and operations;
Develop, maintain, and customize the system to meet the business needs of the company and its clients;
Develop technical deliverables and custom solutions that meet business needs;
Train users in best practice use of CRM and other IT systems;
Document and evangelize technical processes and needs;
Provide backup and support when needed;
Gather feedback and remarks from end-users

Requirements:

Minimum Job Requirements:

At least 1 to 2 years of Zoho Enterprise experience in an implementation, customer success, or operations role;
Strong project management skills, being able to manage complex projects including figuring out minimum SOPs;
Ability to work independently and as a member of a team, including coordinating with all levels of internal management
Good written and verbal communication skills;
Well-organized, highly self-motivated, and a self-starter;
High attention to detail and the ability to perform multiple tasks under strict deadlines

Minimum System Requirements:
Internet Connection speed of at least 25mbps
Laptop or PC with dual monitor

If you're ready to grow your profession and help our organization grow better and faster, you've come to the right place.

How to Apply:
To proceed with your application for the Zoho Specialist position, please click this link and fill up our form and answer the assessment:
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