Executive Assistant (Night Shift)

Job Title: Executive Assistant (from a reputable University)


KEY DUTIES

Reporting into our Virtual Assistance Manager based in Makati. Your duties will be in aid of assisting the

various departments including Customer Happiness, Operations, Marketing, Retail and Product in smooth

operations. These include the ff:

? Actioning refund requests for customers across all channels (offline and online) on a daily basis

? Granting credits to customers on a daily basis

? Sending follow up emails to our customers as frequently as required regarding refunds, ETAs for

their orders, credits, deliveries and updates as required by the company

? Stepping in to help the Customer Happiness team when workloads spike

? Placing bulk shoe orders for marketing, product and retail operational purposes

? Data entry

? Ad hoc duties

Training will be provided, but the right candidate will have the critical awareness needed to do their

duties in a timely manner with minimal supervision, reliability and accountability.