Client Relations Associate

TO APPLY FOR THIS JOB PLEASE FOLLOW THE LINK BELOW AND FILL OUT THE APPLICATION FORM

b24-m64hgm.bitrix24.site/crm_form_idzf1/

***Applications sent without the application form will not be entertained.

***After filling out the form you will receive an email with the assessment link, if you can't find it in your inbox you may check it in your spam folder. Please complete the assessments. (Assessment Duration is 20 mins).

**Must be able to work Full-time / Mon-Fri/ 8hrs/day / 11:30 PM - 8:30 AM Manila time

Benefits:
90 Days Probationary period. Health Insurance Upgrade to see actual info holidays and Philippine Holy Week Observed


Job Summary
The Client Relations Associate works closely with clients to ensure their satisfaction, making sure clients' needs are being met in a timely and satisfactory Upgrade to see actual info addition, the CRA also helps manage team projects, review company protocols, and assist their company in client acquisition.

Duties and Responsibilities
Maintain communication with clients to ensure client satisfaction
Make sure client needs are met in a timely and satisfactory manner
Manage team projects, review company protocols, and assist their company in client acquisition
Prepare reports and give updates to clients and direct superior
Perform other duties related to VA client endorsements

Qualifications
With experience working in graveyards shifts
With at least 1 year of experience working with US-based clients
With at least 1 year of customer service experience
Able to take initiative and quick on solving problems
Good English speaking and writing skills
With a stable internet connection and backup internet
Adept in using Google Suite and other related office tools