Personal Assistant (VA / PA)

*Work from Home *Work Australian hours *Paid fortnightly *Long term full time position *No micromanagement *Your ideas are valued *We reward those that take initiative and are proactive **All rounder Personal Assistant required to join our team

About us

We are a newly formed company in the home trades and services business in Australia. We are in the early stages of building our business and are looking for a Personal Assistant to join our team as our first hire.

About the role

This role will see you doing a range of different tasks for our new company. This could range from competitor research, recruiting and onboarding contractors, ad hoc admin tasks, interviewing & recruiting other VAs. etc...

Every week will be different!

About you

We are looking for someone with very strong communication, excellent work ethic, and solves problems. If you meet the above, we don't care what your past experiences are.

Confidence
- We are looking for someone with the confidence to speak your mind. Whether it’s to share new ideas, saying ‘no’ to a customer, or telling your manager that you think there’s a better way to do something.
Continual learner
- You are someone that loves to learn. You are always finding better/faster ways to do things. You love expanding your knowledge beyond your own role. And we’ll give you the opportunities to learn and grow.
Fast learner
- To thrive in this role, you are someone that can adapt to change very quickly. We are always experimenting with new ways to improve the way we operate, and your role will be at the forefront of helping to implement new experiments.
You take pride in your work
- We will give you all the training you need to succeed, however, your attitude is what matters at the end of the day. You are someone that double and triple checks email drafts before sending. You care about delivering excellent customer service.

Duties & responsibilities

On an average day, you will be doing (but not limited to) the following activities:
- Handling inbound emails, phones calls
- Help our customers with rescheduling, cancelling and creating new bookings.
- Follow up with new customers after their clean to ensure they were satisfied
- Calling new leads to help them book in a clean
- Provide quotes to customers (email and phone)

Skills and experience

- MUST HAVE excellent written and spoken English
- Excellent organisation and multitasking to manage multiple customers at any given time
- Ideally tech savvy. You pick up tools and software quickly.
- Additional skills/experience will be viewed favourably (e.g. social media management, copy writing, design, etc.)

Why should you join us?

Autonomy
- You won’t be micromanaged in this role. You are being hired because you are a professional and an expert. And will be given the freedom to perform at your best. (Help and support are always available)
Your ideas are valued
- You are joining as a valued tea ---------- mber where your thoughts and ideas are welcomed
Grow with us
- We are a small company now, but as the company grows, you’ll grow with us through internal promotion opportunities.
Great hours
- Work Australian business hours. 8 hour work days, 9am – 5pm AEST/AEDT
Must haves

- reliable internet & power
- home based office setup (computer/laptop & headphones)
- quiet work environment for phone calls

How to apply (important)
- Please apply through the application form here: ----------
- Applications through onlinejobs will be ignored.

We look forward to hearing from you!