Email/SMS Retention Manager

We exist to give you permission to be unabashedly yourself...unless you’re an a**hole. This is our actual mission statement, and here are some fun facts about our brand that might interest you:


OUR VALUES: We have two core values: Fun & Authenticity.

FUN = Being sh*tty isn’t fun. Agreed? Taking pride in your work, finding joy in being GREAT, and celebrating wins… and ---------- w, that’s fun!
AUTHENTICITY = Focusing on being authentic over being liked. (Next-level guru stuff. Count it.)
FUN FACT: We do not allow email to be sent ---------- rrier pigeons only. JK, we use ---------- TONOMY: We practice autonomy, empowerment, and accountability so that every tea ---------- mber can be in control of their own life.

REMOTE WORKING: We have a super-liberal remote working policy. FULLY REMOTE
GROWTH: We provide continuous personal development because we want you to grow and do your best work. We have a green thumb, but...for people.
FEEDBACK: We value people who give and receive feedback with grace. ‘Nuff said.
FUN FACT: Every year we have a three-day, all-employee summit that ends with a party! This next one is in Boracay!


About The Role


Your dream is to sell Canvases online—all day, every day. Diving into data and finding actionable insights may seem like a drag to most, but to you it is NIRVANA (the feeling, not the band. Well, actually, the band too, if you are into them). You are knowledgeable on digital marketing platforms, e-commerce, enjoy working on multiple projects with multiple people, and thrive in a creative and autonomous environment.


Sound like you? Glorious! This role will be tasked with supporting Email and SMS marketing initiatives surrounding our direct-to-consumer (D2C) to grow our brand. So if you love getting sh!t done, the creative process, optimizing open rates, subject lines, and CTAs,, all while working with some pretty cool peeps, this job is for you.


Responsibilities

Develop fun and on-brand Email marketing campaigns and consumer promotions to drive e-commerce sales
Manage retention of SMS+EMAIL and commuicate with our bloggers / copywriters.
Build world-class, life-changing email and SMS campaigns about home decor.
Contribute to overall sales and marketing tactics to drive both customer acquisition and increase customer retention
Analyze data to draw key recommendations around optimization for our sales channels
Analyze consumer and business data to make informed decisions
Create unique and engaging content based on customer insights and segmentation
Maintain dashboards of performance for key online channels
Coordinate with creative and content teams to create marketing campaigns
Utilize Klaviyo and Attentive for email and SMS marketing and performance improvements
Monitor key online marketing metrics to track success
Ensure that goodr vibes are consistent every day you roll out of bed
About The Ideal Candidate

May or may not have a degree...we don’t care (bonus points for Basset Hound Science)
3-5 years of work experience, Email and SMS strongly preferred!
Asks a lot of questions
Has experience leading projects
Has a growth mindset
Loves the work more than a paycheck
Thinks marketing is fun
Is happy to give away credit to their team
Loves getting and giving feedback
Is into personal growth
What You Get

A role at a company that is going to the moon
Unlimited vacation (seriously!)
Flexible work environment (want to go for a run at 11am on Wednesday, go for it!)
Paycheck…obviously.
NEXT STEPS


Submit The Following

Resume
Why are you a badass Retention manager and what did you do in the past?
Cover letter showing your ---------- ---------- boring corporate speak allowed.
Links to projects or groups you’re involved with (if you have them)
A drawing of an octopus fighting a pirate (not joking)