Bookings/Sales Assistant

Bookings Assistant for Removalist Company

Residential and commercial removalist company based in Gold Coast; Australia is looking for a Bookings Assistant to become our new SuperStar! We are looking for someone who can help us to expand our business, bring new ideas about how to recruit customers and performs a supportive and enthusiastic team player role.
Main responsibilities:
- Place a minimum of 15 bookings a week (quantity may increase over time, which means your wage will increase too!)
- Find clients using platforms such as Marketplace (Faceboook), AirTasker, Instagram, HiPages, Google Maps, etc.
- P lace the bookings in our Outlook Calendar, providing all the necessary information for the removalist team.
- Engage with the clients, resolve their dudes, answer phone calls, messages or emails, always providing the best customer service.
- Ask the clients to leave reviews in our Google page.
Requirements:
- Previous experience working in sales
- Previous experience in customer service roles
- Effective communications skills (written and verbal)
- High level of interpersonal skills, including the ability to clarify, resolve and mediate conflict remaining calm
- Proficient with Outlook and general computer skills
- Stable internet connection and a quiet place to work
- Knowledge about SEM and SEO (not essential, but a plus!)

The role:
We need you to be highly available to talk to our clients and bring the best customer service experience. However, the times are flexible, and you will be able to accommodate your hours and create your own schedule, as long as you are placing the minimum of bookings required per week.
We are paying $11 AUD per booking, so the more bookings you place the more money you can earn! 4 bookings a day at the end of the month means over $1200 AUD ($44,000php)