Virtual Assistant Needed

Who We Are

Hello; my name is Jared Wilson and I am the President of Chromium Group, LLC. We service an in house portfolio of mortgages backed by real estate in Dallas, TX (United States).

We are a small, but growing company and are experiencing quite a bit of growth. This has pushed the need for us to hire two new employees.

I would like to offer one of the new positions to you.


You’re probably wondering if you would be our first Filipino team member?

Actually, No. We currently have 2 team members who live and work in the Philippines like yourself.

Catherine lives in Davao and she keeps our company books, and Anna lives in Iloilo City, and she is one of our Account Concierges.

Anna will be your new associate because we are expanding the concierge team to include you. You and Anna would share the same job description and work as a unit (virtually of course) to complete the job.


If you’re wondering what you would be doing?

The job title is, as I alluded to before, an “Account Concierge”. The word concierge is of French origin and refers to someone who serves and takes care of guests.

Therefore, your duties would be to provide service to our mortgage borrowers (“guests”) by tracking their payments, answering incoming calls and texts and sending mail. We will provide all needed software to accomplish this virtually from the Philippines.


So, why should you join us over anyone and everyone else?

If you would like…
1) a steady pay check with the chance for bonuses based on performance,
2) the opportunity to work from home without a boss breathing down your neck,
3) a team environment where you work with others to share the work, and
4 ) almost normal PH working hours,
…then this is a job you will enjoy and excel at.


Are you for real?

You don’t have to take my word for it. Here is what Anna Mateo says about working on the team:
https://www.dropbox.com/s/tpjp039sgz21w8a/Anna PH testimonial.mp3?dl=0


Wondering if you’re qualified for this opportunity?

I don’t care if you have prior experience in this field at all. I can teach you everything you need to know in order to excel at your job.

What I do care about is whether you’re going to be the “right fit” for our team. I have to make sure you will gel with our family because we’re so small and everyone has to work well together.

What I can’t teach you is to how to have a good attitude and to be self-motivated. These are things you must demonstrate in the interview process.

A successful applicant must be able to demonstrate:
* A can do attitude, and the ability to work without direct supervision
* Be able to speak conversational English and write in English as well
* Knowledge of excel, gmail, and have a general ability to use windows based software
* Have or be willing to obtain Internet fast enough to allow skype and VOIP phone calls without degradation
* Working microphone and internet video camera

I will provide phone scripts and training on all software and procedures as well as a VOIP phone, etc.


Scared this job is in the dead of night? (Don’t worry its not)

As I’m sure you’re aware, most outsourced jobs require you to stay up into the dead of night so that you can be available for U.S. working hours. Working this late at night forces you to sleep during the day and creates a heavy physical strain on your body.

Therefore, I have designed this job to be as close to Filipino working hours as possible.

Your hours in PHT time would be from 6am to 2pm Filipino time, Tuesday through Saturday. If there are specific events, perhaps on Saturdays, that you generally attend, we can talk about being flexible with those hours too.

This schedule would give you your afternoons and evenings off for family time and leisure as well as all day on Sunday and Monday as well.

This seems to be popular among early risers who enjoy getting their work done early and then being off.


So what would I make for doing this job?

The pay scale is negotiable. Probably somewhere between 10,000 and 25,000 PHP monthly though.


What happens next?

Since our jobs are so popular we generally get deluged with applicants. So I have designed a two part interview process to make the process as simple and efficient for all parties.

The first part of the interview process is designed to examine your English skills and ability to use word processing software. We also test your internet speed to determine if it is fast enough or must be upgraded if you get the job.

If you make it through round one, we will talk via video chat to determine if you are a good fit for the team and ultimately offer the job to someone.


How to Apply

Therefore, to submit your application for the job, please complete all of the following:

1) Please respond to the following interview questions and submit them to me:
https://www.dropbox.com/s/a9hrmqqfavawt7r/Written Interview Questions.docx?dl=0

2) Please read the poem at the link below into your microphone and send me an audio recording:
https://www.dropbox.com/s/f0tgqdfy7blixxx/English pronunciation test.docx?dl=0

3) Please perform an internet speed test at www.speedtest.net by clicking the blue button at the top right of their homepage. After completion of the test, take a screen shot of your results and email me this picture in jpeg format.

We will examine your results and invite a very select few for the 2nd round of the internet process. We will notify you via email.