Customer Service Representative

PLEASE NOTE: We are only accepting applications if you have CALL CENTER SALES experience. If you read the “What You’ll Do” section and think, “yeah, that’s me!” – we want to hear from you.

PLEASE PROVIDE A LINK TO YOUR RESUME!

REQUIREMENTS:
> All applicants who do not meet the requirements will not be considered
> Working PST (Pacific Standard Time)
> Have your own equipment and space

Who We Are:
Freedom Laser Therapy / iRestore Laser is a rapidly growing company specializing in developing technology-driven health, wellness, and beauty products. We make cutting-edge products that improve individual well-being and happiness.

We are experiencing an exciting chapter of our company’s growth as we push to market our most innovative product to date––the new, FDA-cleared iRestore Laser Hair Growth System. We are on a mission to become a major force in the health and beauty industry, and we are building a team of talented, driven individuals to take us to new heights.

About the Opportunity:

We’re looking for a results-driven Call Center Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects.

Sales representatives are responsible for selling a company's products by identifying leads, educating prospects on products through calls and providing existing customers with exceptional ---------- order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role is required.

What You’ll Do:

> Keeps management informed by submitting activity and results reports, such as daily call reports, and weekly work plans.
> Recommends changes in products, service, and policy.
> Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
> Contributes to team effort by accomplishing related results as needed.
> Maintaining positive business relationships to ensure future sales
> Expedite the resolution of customer problems and complaints to maximize satisfaction
> Develop and maintain lead relationships through phone calls, emails and chat.
> Achieve new orders.
> Receive and make between 75 and 125 inbound / outbound calls daily. Must be proactively contacting leads to convert into sales.
> Maintain a high level of customer satisfaction using our CRM application.
> Achieve assigned monthly sales goals and customer ---------- ll Center Sales Rep Qualifications/Skills:
> Customer service
> Meeting sales goals
> Closing skills
> Prospecting skills
> Negotiation
> Self-confidence
> Product knowledge
> Motivation for sales
> Sales experience (1 - 2 years preferred)
> Relationship building skills.
> Self-starter motivated by commission.
> An enthusiastic personality.
> Interpersonal skills including communication, both written and verbal.
> Basic computer skills

Competitive Benefits:

> Medical and dental benefits after 6 months of tenure
> Paid Time Off (PTO) and Vacation Time for all full-time tea ---------- mbers
> High growth trajectory with quarterly/annual reviews
> Bonus opportunities