Customer Service VA

We are sourcing a candidate for the Customer Service VA role who will be helping our client's company keep growing. As a Customer Service VA, you are expected to be detail-oriented, familiar with technology, and communicate well with multiple channels. You will also provide excellent service and support to deliver an exceptional client experience.

MAIN RESPONSIBILITIES

Answer emails on Zoho
Answer Instagram and Facebook ---------- using Facebook Ads Manager
Review Paypal Disputes and Shopify Chargebacks
Review Instagram and Facebook ad comments using Facebook Ads Manager
Perform other relevant tasks as assigned

REQUIREMENTS

At least 1-2 years of relevant experience required
Familiar with Zoho, Facebook Ads Manager, Instagram, PayPal, Shopify, AliExpress, Oberlo
Working knowledge in using MS Office, GSuite, Slack, ClickUp
In-home office setup including Mac or PC Computer (including webcam for tea ---------- etings) with minimum 1.0ghz dual-core processor, 8Gb, and the most recent version of MS Office installed
A fast and reliable internet connection
Detail-oriented, organized, and efficient
Extremely self-motivated with solid time management
Must be highly organized and open to a fast-paced, dynamic role
Must be focused on keeping business owners organized and supported in their role
Must be able to assist and act in a confidential capacity
Must be a "go-getter" and a self-motivated individual
Ability to manage multiple priorities and meet or beat deadlines with no errors
Tech-savvy and quick to learn new concepts

This is for a part-time position. The work schedule is from 8:00 am to 4:00 pm CST. Please submit your application on the link provided below if you think you are suitable.

Apply here: ----------

Note/s: Incomplete applications will not be processed.