COLLECTION Agent - 100% REMOTE

VA Collections I Position ($5.75 US$, Monthly Bonus Opportunity, ISP Stipend monthly *after probationary period )
100% Remote Position/FULL TIME. Although customer service is needed to fulfill this position, you MUST HAVE 1ST and or 3RD PARTY DEBT COLLECTION experience.

iCare Financial is a business to business company offering various financing options to consumers. Located in Kennesaw Georgia, iCare manages consumer programs while helping businesses grow their bottom line.

We are seeking energetic positive individuals looking for dynamic position in a fast-paced ever changing environment. Our
employees not only enjoy working diligently to promote and assist our clients but yearn for individual knowledge but are
self-motivated agents eager to attain department and self-imposed goals.

iCare seeks a spirited personality whose helpful demeanor and high level of enthusiasm effectively denotes the spirit and culture of our company. This individual MUST have collections experience, understand the importance of rebuttals, be a highly effective communicator, and have the willingness to learn. iCare is dedicated to providing our employees with a positive experience in a fun yet industrious environment. We seek self-motivated, highly dependable team players who wish to relish the opportunity to assist in both their personal growth and the companies.

Duties include:

Excellent verbal and written communication skills

Previous experience with memorizing rebuttals

Previous experience setting payment arrangements in line with company requirements.

Ability to multi-task in an small call center environment, with minimum 2 years collections/BPO experience required

Ability to completing 150+ calls per day (inbound and outbound)

Data entry for documentation and handling of escalated issues.

Proficient in the use of multiple computer systems

Strong organizational skills and ability to prioritize

Critical thinking and problem solving

Professional phone presence a must

Ability to self-manage and self-motivate to meet individual and team goals.

Highly developed sense of integrity and commitment to customer satisfaction.

Strong decision making and analytical abilities.

Ability to effectively communicate specific debts within the guidelines of FDCPA regulations

STRONG COLLECTIONS TALK OFF SKILLS ARE A MUST!!!

iCare strives to promote from within and is dedicated to building relationships both with employees and our clients. We are
seeking individuals whose experience, self-determination and work-ethic reiterate our commitment to our clients. iCare provides, bi-annual and annual wage increase based on performance, attendance and Upgrade to see actual infodividual Bonus incentives are paid monthly, as well as any additional team incentives. We promote a vibrant company Upgrade to see actual infoone Interview, Phone Audition, ROLE PLAY Required.
Please submit your resume on first initial response. If resume is not submitted, your inquiry will not receive an response.