email/ticket customer support

Hi,
Im looking for customer support assistance for European dropshipping shops. (mainly fashion)
You should be available 7 days a ---------- matters that the customers get a fast response.
We have templates for nearly ---------- pending on your skills we can also discuss to get fully involved with more working hours per day.

Please answer the following questions:
1. Did you work with Zendesk before?
2. Did you work with Shopify before?
3. Did you did customer support before?
4. How much do you charge per hour?
5. How many days per week are you available and how many hours per days maximum?
6. Is it okay for you to get your time tracked using Timedoctor?
7. I will skip all applications that don't answer the questions.

Thank you!