Quality Assurance Officer

URGENT HIRING!!

We are looking for the best QA from the Philippines whose roles and responsibilities would be:

- Participates in the design of call monitoring formats and quality standards.
- Evaluate calls and provide trend data to the Team Coach and the rest of the Management Team.
- Use the QA Scorecard system to compile and track performance at the team and individual levels.
- Report any client or customer issues or potential problems that may be encountered during the evaluation process.
- Assist in the calibration of calls and/or coaching sessions led by the Team Coach.
- Handle potential account manager’s initial interview.
- Assist in onboarding new tea ---------- mbers of the account management team.

Why you should work with us:

- We treat our employees as family and we reward them for their exceptional performance.
- This is a high-paying and high-rewarding company.
- We provide tons of opportunities for each employee so they can grow more in their careers.
- We train our employees everyday for them to be successful and be great at their position.

Apply Now!

Click here to apply ==>> ----------