Customer Service at eCommerce Company

Hi! We're a popular, consumer-focused eCommerce company with a large and full-time remote team, and we are looking for hard working and a highly competent individuals to join us for full time positions on on our the Customer Service team!

Job Responsibilities:
- Your role will be to respond to customer emails sent to our customer service email address.
- Your role will also include answer inbound calls from customers and address their concerns
*We will coach you on how to best respond to emails as well as provide a template/guideline for how to deal with the different customer requests we receive*

Requirement:
- The main requirement for this job are that you can write and speak grammatically proper English (It would also be beneficial if you have previously learned English in the United States or have spent years speaking English on a regular basis)
- Ability to follow instructions, as well as strong attention to detail
- Past and proven customer service experiences will help (please provide as much detail as possible about your previous work experiences)

Hours of work:
- 5 days a week, 40 hours a week with the option for overtime

To apply:
1. Respond to this message and please write, in as much detail as possible, why you feel you are the most qualified for this position. Please explain in as much detail as possible how your past experiences will help you excel in this position, and tell us what your past experiences (particularly in a customer service role) entailed.
2. Send your resume in the message if you have it, as well as to ----------

Please follow these instructions carefully as they’re also an indicator of your attention to detail and how well you’ll be able to follow given instructions for work. We appreciate your time in writing a thoughtful response.