Zapier Technician

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, if you have a passion for automations and integrations, and expert knowledge of Zapier, we have the opportunity to help you do just that!

Our client is looking for a full-time Technician to build efficient and reliable integrations and provide general ongoing support for online coaches and consultant clients of our client’s done-for-you-software service. The Technician will work closely with Account Managers to understand client needs and execute on administrative and technical tasks. The Technician is responsible for building and maintaining automations and CRM systems for our clients using Zapier.

On a typical day, the Technician will be performing technical tasks such as building and troubleshooting complex automations in clients’ Zapier accounts, updating properties in clients’ CRM and call booking systems, updating web pages, working with UTMs and tags, building and working on spreadsheets, and setting up data dashboards. As a proactive contributor to the team, no two days will be the same. You will also be responsible for creating, updating, and monitoring tasks in our task management system. By maintaining effective communication with Account Managers on various assignments, you will ensure our clients receive accurate and consistent information for an exceptional client experience.

We are looking for someone who is driven, autonomous, and dependable. Our team is made up of impactful tea ---------- mbers who are focused on delivering top-tier results for our clients. We are looking for someone sharp and eager to learn, someone who can jump in and pick up on our processes and then apply what they learn to grow with our team. We’re truly looking for someone who wants to GROW and be with us long-term.

Some of the perks:
- Growth Potential: This is a fast-growing company, and we are expanding our operations team to support our growing client base.

- Company Culture: A great place to work is one of the most important things to consider when looking for a new job. We are committed to providing new hires with a positive, supportive work environment that will allow them to grow professionally and personally.

- Learning Opportunities: We are avid learners, and this is a company where asking questions is encouraged, growth is expected, and we are constantly pushing the limits of what is possible.

Responsibilities:
Support:
- Create, update, and monitor tasks in our task management system as appropriate
- Build and maintain complicated but reliable automations using Zapier or Integromat
- Communicate with clients regularly via Slack, Email, or the occasional Zoo ---------- eting
- Maintain systems diagrams for clients as their systems are built or changed
- Ensure that tasks are completed with quality control

Team:
- Review weekly progress with the Account Manager
- Attend daily Pod call led by the Account Manager
- Attend team and client meetings as needed

Must-Have:
- Zapier experience is a must
- Knowledge of CRM systems, sales pipelines, and the online coaching space is preferred
- Marketing background is preferred
- Excellent verbal and written communication with the ability to produce high-quality work under pressure
- Extremely proactive attitude with an ability to think outside the box to find workarounds when there are roadblocks
- Systems-minded, with an ability to spot inefficiencies and improve things as you go
- Quick learner with a think-on-your-feet attitude
- A commitment to high standards, excellence, team, and our clients

If you’re a great fit for everything above and just thinking about being in this job gets you excited, apply today with a link to your resume!