eCommerce Specialist / eCommerce Expert

ABOUT US
Our company makes bedding and home decor products (think comforters, duvet covers, quilts, pillows, ceramic dinnerware, etc.). We are based in Dallas, Texas and design all of our products here in Dallas! We've been in business since 2005 and have been growing every year. We sell to both business customers (like department stores and bedding stores) as well as direct to consumer.


JOB DESCRIPTION: ECOMMERCE SPECIALIST
We're looking for an eCommerce Specialist / eCommerce Expert to help us manage and optimize our growing eComm business! As an eComm Specialist, you will be responsible for managing and optimizing our product catalog across a few eComm channels that you will be assigned (examples include Macy's, Belk, Wayfair, etc.). As the owner of this channel, you will manage listings, optimize product visibility, analyze data and identify marketplace opportunities.

The ideal candidate is a highly-organized, detail-oriented self-starter who proactively identifies opportunities to optimize performance across our eComm accounts and stays on top of industry best practices and the competitive landscape.

**We are looking for a long-term tea ---------- mber who will stay and grow at our company.** We offer competitive compensation, a good and stable work environment and plenty of growth opportunity.


WHAT YOU’LL DO
- "Own" the channels that you are assigned. Manage SKU setup and product page build across our partner channels; maintain integrity and accessibility of our catalog across all partner channels to ensure correct merchandise mix, product information and pricing for maximum product surfacing and profitability
- Conduct periodic site audits to ensure that our product catalog is optimized and accurate
- Monitor daily order flow on eComm accounts and coordinate with our Operations and Customer Service teams to resolve any issues
- Monitor and analyze daily/weekly sales and performance KPIs - including revenue & conversion data, OOS rates, traffic drivers, search term analytics, etc. - to understand current performance drivers, forecast sales trajectory and make recommendations to optimize product engagement
- Serve as primary point of contact for assigned channels for new item setup, product changes and discontinuations and account maintenance issues
- Collaborate with eCommerce, Sales and Creative teams to oversee new product launches, implement new site pages and update content
- Stay up to date on industry best practices


WHO YOU ARE
- 2-3 years of experience managing an online marketplace business
- Must have substantial previous Excel experience
- Excellent English skills and meticulous in proofreading
- Ability and willingness to independently learn new tools, products or technology and make recommendations on trends to support the business
- Self-motivated, detail oriented and professional with the ability to multi-task and prioritize workload; ability to work independently with minimal supervision is extremely important
- Please apply through our ATS link, not by responding to this job listing. If you do not submit through this link, there's a good chance we'll miss your application - sorry! Link: ----------
- Ability to work with our US team via email, Slack and Skype/Zoom. Highly preferred, but not required: experience with Airtable, Notion, Slack and Google Sheets
- Stable, trustworthy highly dependable. Ideally someone seeking a long-term relationship where we can both grow from the relationship