Experienced Scheduler and Customer Service Specialist

We are looking for an Amazing Scheduler who has experience with multiple outbound scheduling and appointment setting. This position requires excellent customer service skills via phone and email as this position will be working directly with customers. If you have experience performing complex scheduling in the past, we want to hear from you.

You must be proficient in writing and speaking English, and familiar with MS Teams, Google Calendars, Outlook, Google Maps, and Excel. The more tech savvy you are, that is a plus in this position.

If this is you, then we encourage you to apply to this position.
Our ideal candidate as a minimum of 2 years working as a virtual scheduler/appointment setter for professionals.

* You must have excellent customer service skills.
* Ability to speak and write English clearly and professionally.
* Very detail oriented
* Positive attitude
* Solution provider
* Not afraid to ask questions
* Tech savvy
* Must be able to work during the hours between 8am-6pm USA Pacific Time zone. M-F.
* Minimum internet speed is at least 20mbps.

Please answer the following questions to be considered:
1. What type of customer service training you have had.
2. List the types of software you are competent using.
3. Confirm you can work USA PST time.
4. Define excellent customer service?

Please provide your resume, answer the above questions, and if you have a voice recording introducing yourself, we want to hear from you.

We will only respond to candidates that submit their resume AND answer the above questions.

Thank you.