Amazon Listing Writer and Customer Support

We're hiring for a full-time, long-term Customer Service and Business Support Virtual Assistant of our business selling on ---------- and other e-Commerce platforms. Amazon virtual assistant to assist the Account Management team by facilitating and executing Keyword research and Amazon support services for our company. This role involves implementing and monitoring marketplace best practices including SEO, product content development and implementation, and brand ---------- ndidate must be a fast learner. Skills/experience must haves:
- 1+ years experience supporting an online Amazon business
- Managing all aspects of AMZ account health including seller feedback, policy compliance notifications and Amazon case logs
- Handle customer enquiries by email, Amazon Seller Central, Facebook, social media, etc.
- Manage, create and monitor Amazon listings (flat file experience preferred)
- Creating, managing and evaluating Lightning Deals, 7 Day Deals, coupon campaigns
- Monitoring keyword rank, BSR, sub-category rankings and pricing for us and competitors
- Excellent with Google Sheets / Excel for daily and weekly business reporting
- Managing a database of expenses, invoices, cost of goods
- Support the management of inventory: helping with forecasts, restocks and re-orders
- Support marketing activities such as sales campaigns, social media, storefront and listing optimization
- Experience or knowledge in Amazon listing creation in including EBC/A+ content

We need a team-player who enjoys learning new things, solving problems, being creative and working through any task to support all aspects of the business on Amazon and beyond.
We're a family owned business who've grown our company over the last six years from one product to an exciting, dynamic portfolio on ---------- .
The role is a full-time long-term employment opportunity, working remotely, 40 hours a week, so we require a candidate who can commit themselves to the role fully without other employment commitments. Training shall be provided.

We value team communications and are open to learning your unique perspectives and feedback to improve our systems and processes.
*** In your initial response please tell us what your approximate expectations for pay are per hour. This will be considered when reviewing the outcome of the next steps in the interview process.****
This is a full-time role. Please do not apply if you can't work more than 30 hours per week.

If you feel you'd be an excellent fit for this available position, please respond to this job post by completing the survey at this link: ----------

Responses that do not complete the survey will not be reviewed nor responded to.