Day-shift Broker Support

We're an Australian company looking for a new hero to join our team from the comfort of your own home. Newbies are welcome to apply as long as you suit the criteria!

Are you interested in an exciting broker support role within an awesome team environment?

We need superstars who are eager to learn, hard-working, and reliable to join our team. Must be available to start on 25th April 2022.

Everyday will be different, you might start with checking emails and responding to leads, before inputting applications, moving on to socials and finishing up with some lead gen.

If you are looking for variety, like taking initiative, have a keen sense of pride in your work and attention to detail, and are eager to expand your skillset, then this role is perfect for you!

However, take note that there will be a 5-week face-to-face training in Makati before fully transitioning to a work-from-home role.

KEY RESPONSIBILITIES
• Successful applicants will preferably have in-depth knowledge and understanding with Australian mortgage process (Initial Processing – Settlement); but is not a must, as intensive training will be provided as well.
• Cross checking client's documents (both paper format and online format) against fact find for accuracy before submission
• Outbound calls to follow up in leads, prospect, banks, and annual reviews for clients
• Request pricing discounts from lenders and order valuations, organise property report
• Update tracking worksheet and/or software to ensure that brokers are always aware of loan status
• Ensuring the highest level of communication is applied to all clients both external and internal.
• Maintaining the marketing plan and implementing this where needed. Making initiatives for any new ideas regarding new customers

KNOWLEDGE, SKILL-SET & EXPERIENCE REQUIRED:
• Impeccable attention to detail
• Strong computer skills and data entry abilities
• Strong written and verbal English proficiency
• Highly trainable and open to constructive feedback
• Must have the ability to work as part of a team, yet also have the ability to remain motivated and to work independently when needed.
• Well-developed ability to manage multiple tasks/projects and deadlines simultaneously
• Excellent working knowledge of mortgage originations; specifically, mortgage operations.

BENEFITS
• Php 17,500 per month ($450) training salary for the first 5 weeks
• Php 20,000 per month ($520) for probation period of 6 months.
• Php 24,000 per month ($620) once permanent full-time with benefits.

HOME OFFICE REQUIREMENT:
Quiet place for working
Computer or laptop with the following specifications:
• CPU: Intel Core i5 or higher
• Memory: at least 4GB
• OS: Windows 7 or higher / MacOS Mojave or higher
Internet connection (wired or wireless) with at least 20MBPS download speed
Back-up:
• Smartphone that has at least 4GB memory
• 10MBPS internet/data connection

Please send us a message with your CV link for our review, and a confirmation that you're fine with attending the onsite training for 5 weeks. Any applications unrelated to the role will not be entertained. Only shortlisted applicants will be contacted. If you have not been contacted within 7 days of your application, we sincerely thank you for your submission and wish you all the best in your endeavours.