Customer Support Agents Needed

We are an American Arts & Crafts direct-to-consumer brand looking for TWO long-term customer service agents to handle email, live chat customer tickets, and Facebook Messenger requests. You will be joining 4 other long-time PH-based support agents. Employees that start working with us never leave - you will be part of our family!

You must have:

- Previous experience and track record of Customer Service
- Exceptional online manners are a must
- Perfect written English
- Flexible schedule and willing to rotate graveyard shift.
- Fast typer 80wpm+
- Fast Internet (15 Mbps/download and 3 Mbps/upload high-speed internet minimum)

Nice to have:

- Shopify & Gorgias Experience, but not necessary.

About You

- Strong work ethic, highly reliable, able to keep track of all tasks
- You are bubbly and love to help people
- You are upbeat, energetic and can spread your energy and positivity to our customers
- You have the ability to go the extra mile to ensure customer retention
- Can do graveyard shift

Your Skills
- Empathy
- Active Listening
- Patience
- Enthusiastic Communicator
- “Can-Do” Attitude
- Service-Oriented

What is in it for you:

- Above-market pay $1,050 USD per month (160 hours). This will be bumped to $1,120 USD after 3 months ($7 an hour).
- 13th month
- 2 weeks PTO

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Very important! Many people will apply for this job. The only way we could filter everyone and find out if you are THE ONE we are looking for was to create a (hopefully fun) challenge. We want to hire the best and most determined & reliable ---------- will take roughly 30 to 45 minutes to complete.

Please don't email us or submit your resumé through Onlinejobs.ph - We won't reply.

If you are interested in having a great career, you must submit your application by following the link below:

=> ---------- | You will also be asked to upload your resumé.

We will reach out to you based on the results of the assessment :)