Operations Associate - Product Development

IMPORTANT: Please only apply if you have direct-to-consumer eCommerce, Inventory and Supply Chain experience. All other applications will not be considered.

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Job Description

Who We Are:
iRestore Laser is a rapidly growing company specializing in developing technology-driven health, wellness, and beauty products. Our mission is to create innovative beauty products that restore confidence by providing safe and effective solutions for improving health and beauty.

We are experiencing an exciting chapter of our company’s growth as we push to market our most innovative product to date––the new, FDA-cleared iRestore Laser Hair Growth System. We are on a mission to become a major force in the health and beauty industry, and we are building a team of talented, driven individuals to take us to new heights.

Ideal Candidate:
The ideal candidate for this role has extensive experience in sourcing private label products for an eCommerce brand with a go-to-market mentality and an overall understanding of product life cycle. You must be passionate and experienced in understanding e-commerce consumer behavior and leveraging this knowledge to bring quality products to market.

What You’ll Do:
>Heavily focused on sourcing private label products in the health and wellness e-commerce space
>Must be familiar with FDA-Cleared medical device standards for our main products
>Own product strategy and roadmap
>Deliver OKR and KPI by ensuring quality meets iRestore standards
>Oversee factory and supplier relationships, ensuring the quality and timeliness of deliveries
>Own negotiating supplier costs as well as customs/duty charges to ensure the best possible rates
>Oversee quality control throughout production through to delivery
>Item configuration setup
>Establish strategy for optimizing pricing on MOQs for order efficiency, costs and service
>Collaborate with Finance, Creative, Logistics, and Marketing teams to manage customer expectations
>On-call for communication with overseas manufacturer

To Be A Good Fit, You Must Have:
>2+ years of experience in research + development, sourcing, quality control/assurance, and overall product lifecycle
>Experience in ecommerce DTC operations, including platforms like Shopify Experience with working with retailers, resellers, distributors globally
>Experience researching market trends, new product ideas, and consumer behavior for an omni-channel business
>Exceptional analytical skills with the ability to use data to drive business decisions
>Able to effectively communicate cross-functionally with finance, marketing, and supply chain teams
>Background in product management lifecycle
>Excellent project management, communication, and organizational skills
>Startup mentality: initiative-taker, creative, and constantly striving to meet or exceed industry standards
>Comfortable working in a fast-paced and energetic environment

Our Core Values:
>WE THINK BIG - We have a forward-thinking, growth mindset and always consider the big picture in our decisions

>PROACTIVE PROBLEM SOLVER - We use our problem-solving and analytical skills to make data-informed decisions

>FAIL QUICKLY AND LEARN - We favor testing and failing quickly and learning from our mistakes to continue to level up

>OPEN & HONEST COMMUNICATION/FEEDBACK - We communicate and share feedback with each other with radical candor and transparency

>CONTINUOUS LEARNING & IMPROVEMENT - We are always improving the way we work and challenging each other to bring new ways of thinking to the table

>PASSIONATE ABOUT WHAT WE DO - We strive to motivate and empower each other to contribute to a positive team culture

Benefits:
>Medical and dental benefits after 6 months of tenure
>Paid Time Off (PTO) for all full-time teac ejmbers
>High growth trajectory with quarterly/annual reviews